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3 areas of Customer Service that should always be considered when striving to be the best.
Eurobase prides itself on being an organisation that provides a reliable, mindful and ...
4 key things that hirers can learn from Sales – the softer side of business
Successful sales people will tell you that whatever is being sold, the ‘softer’ aspect of ...
The referendum – what about insurance?
Not a day goes by without another expression of strongly held views in the media. With ...
One Code to bind them all...
On the 26th of May part 1 of the Global Code of Conduct will be published. This will be ...
Businesses are forgetting why they are investing in CRM
“Customer satisfaction is worthless. Customer loyalty is priceless.” -Jeffrey Gitomer ...
Are you ready for C Day?
The aptly named (by Eurobase) C Day, or Complaints Day, was June 30th 2016. I’m sure you ...
Soft Markets – is the insurance cycle in a perpetual loop?
The round table discussion hosted by Business Insurance recently at the RIMS conference ...
ILS – it’s on its way to London
With ILS (insurance-linked securities) heading into the London Market, every effort is ...
Big v’s Boutique – a recruitment dilemma
Having the right people in the right place at the right time is essential for any ...
MiFID II - It’s longer than a game of T20 cricket! How should we use this breathing space in a limited over regulatory game that’s going into overtime?
After the draft of MiFID II technical standards in December 2014, financial institutions ...
Create value for your customers. With transparency, control and delivery, learn how interaction enhances your customer’s experience.
''The greatest technology in the world hasn’t replaced the ultimate relationship building ...
Tigers on the loose and rain in the air at Multaqa, Qatar 16
Three days in Qatar in March, high 20’s and a room full of insurance experts – what could ...
